Medical Emergencies

If you need to bring your student to a hospital, it is important to understand their insurance. All students will have insurance. Please make sure they bring their insurance card and I.D. with them to the hospital. In addition, please contact your Relationship Manager as soon as possible, they will also be able to help you through this process. If an instance occurs after hours, please call the emergency line so we can help you!

Hospitals in Canada and some private clinics should be able to bill the insurance provider directly. Please explain to hospital/clinic staff that this is an international student with private insurance. For more information about their insurance, or if you need to submit a claim, please contact your local Relationship Manager.

Please review our Emergency Protocol: Student_Emergency_Protocol_10.2.pdf

If a student is ill and needs to be admitted to the hospital while you are away, please make sure they understand the documents they need and who to contact for help.

Student_Emergency_Protocol_10.2.pdf (207 KB) Anonymous, 2015-11-06 13:53